About testimonials and reviews
We at On Track Garage Doors sincerely appreciate it when our customers take the time to write a review about our company. Our motto is "Where Craftsmanship Counts." It's not an empty slogan. We try very hard to provide quality service and products at a good price. We firmly believe our customers deserve the best and will refer family and friends when the need arises.
Some recent Google reviews:
Emily W, Vancouver, 8/9/17
Ryan and Zach were beyond awesome! I found them through their great reviews on Google, but I prefer to leave my review here for my own reasons. Ryan was the only one who came out to give me a bid in person the day that I called around for garage door bids. He took time to explain things to me, and gave me an extremely competitive bid, and was able to work with my timeline. Zach showed up to install the door yesterday, and he was friendly, professional and fast. He even hauled away the old door. These guys are the best!
Sandra D, Vancouver, February 2018
A cable on our garage door came off so I called Ontrack Garage Doors because of their good Google reviews. The reviews are well warranted. Alex appeared on time, assessed the problem and fixed it. Afterward he reviewed the problem and fix with my husband and I, appraising us of the expected life of our aging system and replacement costs should it come to that. The cost of their repair was less than expected. On Track Garage Doors deserves the 5 stars I am giving them.
Trey L, Vancouver, January 2018
Our garage door was making a loud banging noise when opening and closing. (The) tech was on time and very knowledgeable and personable and he fixed our opener the same day. I would call these guys again and recommend them to others.
Sophia J, December 2017
A cable on our spring drive garage door came off so I called Ontrack Garage Doors because of their good Google reviews. The reviews are well warranted. Alex, a co-owner, appeared on time, assessed the problem and fixed it. Afterward he reviewed the problem & fix with my husband and I, appraising us of the expected life of our aging system and replacement costs should it come to that. The cost of their repair was less than expected. On Track Garage Doors deserves the 5 stars I am giving them.
Some recent Angie’s List reviews:
I called to schedule an appointment, and they had an opening immediately. They had a guy at my house within 30 min of me calling! Replaced both springs on a 2-spring door. Did the work quickly and door works again!
I was very happy with the service. I called about my broken garage door and had an appointment 3 hours later. He arrived on time, assessed the situation immediately, and got right to work. The door had two springs that were about 20 years old and one of them had snapped and taken the center lag bolt out of the wall with it. He recommended I replace the second one at the same time (and I did), but there was no pressure or hard sell. He lagged the center back in place better than it had been when first installed. I'd highly recommend On Track to others.
The door is beautiful, the price was right and the customer service was excellent. Highly recommend this company. On Track installed a single car garage door and opener on our recently converted carport. They were able to find a door with small windows going vertically down the side to match our front door.